Air Carrier Access Act · Americans with Disabilities Act

Your service dog has a legal right to travel with you.

In the United States, federal law requires airlines, trains, buses, transit systems, and public places to accept a service dog that has been individually trained to help a person with a disability. This is a plain-language resource on what the law says, what it means for you, and how to be ready before you travel.

The law, in plain terms
Airlines must transport a service dog, a dog individually trained to do work or perform tasks for a person with a disability, in the cabin at no charge. For trains, buses, and public transit, transportation providers must permit service animals to accompany riders with disabilities.
Air Carrier Access Act, 14 C.F.R. Part 382 · U.S. DOT, 49 C.F.R. section 37.167(d)
1986
Year the Air Carrier Access Act became law
§382
The air travel service dog rule
§37.167
Trains, buses, and public transit
$0
Extra fee a carrier may charge
A service dog at a train platform

Individually trained. Federally protected.

A service dog is a working partner, not a pet. U.S. federal law recognizes that partnership across air, rail, transit, and public places.

Photo: Timur Shakerzianov / Unsplash
What this resource is

Your rights, made clear. Not a registry.

There is no federal service dog registry and no government certification card. Your right to travel and to enter public places comes from federal law: the Air Carrier Access Act for air travel, U.S. DOT rules for ground transit, and the ADA for public access. This resource clarifies those laws and connects you to the two supports that make you travel-ready.

01 / THE LAW

Federal travel and access law

The Air Carrier Access Act covers air travel, U.S. DOT regulations cover trains, buses, and transit, and the ADA covers stores, restaurants, and public places. Together they protect your right to be accompanied by a service dog.

02 / THE DUTY

They must accommodate

Airlines, transit providers, and public accommodations must accept your service dog at no additional charge. The duty sits with them, not with you to prove a bureaucratic credential that does not exist.

03 / THE PROOF

Documentation, done right

For air travel, airlines may require the U.S. DOT Service Animal Air Transportation Form, which attests the dog was individually trained to do tasks for your disability. That single document is what this resource helps you complete, correctly.

Your rights across U.S. transportation

One dog. Every way you travel.

  1. 14 C.F.R. §382

    In-cabin air travel

    Under the Air Carrier Access Act, your individually trained service dog flies in the cabin with you, not as cargo, at no charge.

  2. 49 C.F.R. §37.167(d)

    Trains, buses, and transit

    U.S. DOT rules require transportation providers to permit your service dog to accompany you on rail, bus, and public transit.

  3. 28 C.F.R. Part 36

    Stores and public places

    Under the ADA, businesses open to the public must allow your service dog. Staff may ask only two questions and may not demand papers or a fee.

  4. DOT FORM

    One reasonable form

    For flights, an airline may require the DOT Service Animal Air Transportation Form attesting to training and behavior. That is the request this resource prepares you to meet.

Getting ready to travel

Two supports. One standard. Fully travel ready.

Meeting the federal standard takes two things working together: a clinical basis for the disability related need, and a service dog individually trained to tasks by a qualified body. These are exactly the two supports below.

Clinical Support

TheraPetic

The TheraPetic Healthcare Provider Group establishes the disability related need through licensed clinical documentation, the medical foundation your travel documentation rests on.

  • Licensed clinical assessment
  • Disability related need on record
  • Travel ready documentation
Training Support

Assistance Dog Institute

The Assistance Dog Institute individually trains the dog to perform tasks for your disability and provides the qualified trainer attestation the DOT form and the ADA rely on.

  • Individual task training
  • Public access standard
  • Qualified trainer attestation
The Outcome

Travel Ready

Clinical need plus individual training equals the documentation an airline, transit provider, or business may ask for. You travel with confidence, knowing your paperwork matches the law.

  • Meets ACAA and ADA
  • Recognized by carriers
  • Ready before you fly
Training standards

What "individually trained" actually means.

The law does not accept a vest and a hope. A service dog is individually trained to do specific work that mitigates a disability, and it behaves safely in public. These are the standards the Assistance Dog Institute trains to.

Task training

The dog performs concrete, trained tasks tied to the handler's disability, the legal core of what makes a service dog a service dog.

Public access behavior

Calm, controlled, and unobtrusive in crowds, terminals, and cabins. The dog is safe and predictable around the traveling public.

Temperament screening

Not every dog is suited to the work. Candidates are evaluated for stability, focus, and resilience before and throughout training.

Documented and attestable

Training is recorded so a qualified trainer can attest to it, producing the exact evidence the DOT form and a business may ask for.

Start here

Travel like the law intended.

Establish the clinical need with TheraPetic, complete individual training with the Assistance Dog Institute, and carry documentation that meets the ACAA, DOT rules, and the ADA. One standard, done once, ready for every trip.